Token Problem with SafeNet MobilePASS Smartphone App
SafeNet MobilePASS provides Two-Factor Authentication to access my company’s VPN network. They provide client apps for smartphones running on Android, IOS, BlackBerry or Windows Mobile to generate one-time passcodes. I have been using their Android app for around 2 years but there is one big problem – the app likes to randomly lose the token information. I have experienced this at least 3 times in the last 12 months. Once the token information is lost, one-time passcodes cannot be generated anymore and this effectively locks me out from accessing the VPN network.
